Wear & Care

 

Our products are meant to be worn all day and night*, so it’s important to follow a few simple guidelines as you wear and care for your device.
 
To keep your band clean and your skin happy, 
our board of certified dermatologists have outlined the following tips:

 

Keep It Clean

 
FOR ELASTOMER BANDS:

 

  • Regularly clean your band and wrist—especially after working out or sweating. Rinse the band with water. Do NOT use hand soap, body soap, dish soap, hand sanitizers, cleaning wipes or household cleaners, which could get trapped beneath the band and irritate skin. Instead use a soap-free cleanser like Cetaphil to clean the wristband. Always dry the band well before putting it back on.

 

  • To remove buildup of lotions and oils (such as sunscreen, insect repellent and moisturizers) that can be trapped beneath the band, we recommend that you use a soap-free cleanser like Cetaphil Gentle Skin Cleanser or Aquanil. Rinse thoroughly and dry well.

 

  • For tough spots, stains or buildup on your band, scrub with a wet, soft-bristled toothbrush.

 

  • For light-colored elastomer accessory bands, minimize direct contact with dark-colored clothing, as color transfer may occur.

 

FOR LEATHER BANDS:

 

  • Wipe down the band with a non-abrasive, lint-free cloth. If needed, you can lightly dampen the cloth with water. Leather bands aren’t sweat or water resistant. Soaking them might cause discoloration or other damage.

 

  • Gently wipe away excess moisture with a dry, non-abrasive, lint-free cloth and let the band air dry. Direct sunlight, high temperatures and humid conditions can cause discoloration or damage over time.

 

  • The materials used in these accessories are intended to be worn during normal daily activity. They are not intended to be worn during high-intensity workouts or sleep, which could affect the overall appearance and quality of the accessory.

 

  • To minimize discoloration and damage to these bands, limit exposure to moisture and substances like perfume, insect repellent, oil, lotion or dyed materials like denim.

 

  • For light-colored leather accessory bands, minimize direct contact with dark-colored clothing, as color transfer may occur.

 

FOR METAL BANDS:

 

  • Wipe down the band with a non-abrasive, lint-free cloth. If needed, you can lightly dampen the cloth with water. Metal bands aren’t sweat or water resistant. Soaking them might cause tarnishing, discoloration or other damage.

 

  • Dry the band with a non-abrasive, lint-free cloth. High temperatures and humid conditions can cause damage.

 

  • The materials used in these accessories are intended to be worn during normal daily activity. They are not intended to be worn during high-intensity workouts or sleep, which could affect the overall appearance and quality of the accessory.

 

  • To minimize discoloration and damage to these bands, limit exposure to moisture and substances like perfume, insect repellent, oil, lotion or dyed materials like denim.
 
FOR WOVEN / KNIT BANDS:

 

  • Wipe down the band with a non-abrasive, lint-free cloth. If needed, you can hand wash the band in cold water with mild soap, making sure to rinse thoroughly.

 

  • Let the band air dry. Direct sunlight, high temperatures and humid conditions can cause discoloration or damage over time.

 

  • The materials used in these accessories are intended to be worn during normal daily activity. They are not intended to be worn during high-intensity workouts or sleep, which could affect the overall appearance and quality of the accessory.

 

  • To minimize discoloration and damage to these bands, limit exposure to moisture and substances like perfume, insect repellent, oil, lotion or dyed materials like denim.

 

 

For Fitbit Flyer Wear and Care

 
EAR TIPS AND WINGS

 

  • Remove the ear tips and wings from the device and wash them with water or a wet cloth. Use water only. Allow them to dry completely before reattaching them to the headphones.
 
FITBIT FLYER

 

  • Clean the headphones with a soft, damp cloth. Use water only. Fitbit Flyer is designed to be rain-, sweat- and splash-proof but should not be submerged in water.

 

 

For Flex 2 Pendant Accessory

 
  • Certain features like Auto Sleep Tracking and SmartTrack may be disabled when using this accessory.

 

  • Do not wear the Flex 2 pendant accessory while sleeping or during high-intensity activity. Classic accessory bands are the recommended accessory for high-intensity workouts and sleep tracking.

 

  • The Flex 2 pendant accessory contains a magnet. Magnets may interfere with pacemakers, defibrillators or other medical devices. Consult your physician and the manufacturer of your medical device before using to determine if this accessory is safe for you. If it may be interfering with your pacemaker, defibrillator or other medical device, do not wear.

 

Keep It Dry

 

  • While Fitbit devices are water resistant*, it’s not good for your skin to wear a wet band for long periods of time.

 

  • If your elastomer band gets wet—like after sweating or showering—rinse and dry it thoroughly before putting it back on your wrist.

 

  • Be sure your skin is dry before you put your band back on.

 

  • Fitbit products are made to be water resistant. Fitbit Ace 2, Charge 3, Flex 2, Ionic, Inspire family and Versa family can be worn in the lake, the pool or the ocean, and Fitbit Ace can be worn in the shower. Still, it’s important to thoroughly dry your device and elastomer band and remove any debris after wear in the water to avoid skin irritation. Please note that non-elastomer accessories should not be worn in water.

 

  • To minimize damage to your tracker or watch, avoid any direct contact with sunscreen or insect repellent sprays. Remove your device while applying these sprays.

 

 

Don't Wear It Too Tight

 

  • Make sure your band isn’t too tight. Wear the band loosely enough that it can move back and forth on your wrist.

 

  • If you use any of our Fitbit trackers or watches with HR tracking, you can get better heart rate readings during exercise by wearing the band so it’s secure, but not too tight, and wearing it higher on your wrist (about 2-3 finger widths above your wrist bone). Lower the band on your wrist and loosen it after exercise. Learn more.

 

Give Your Wrist a Rest

 

  • Prolonged rubbing and pressure may irritate the skin, so give your wrist a break by removing the band for an hour after extended wear.

 

 

Other Tips

 

  • If you have eczema, allergies or asthma, you may be more likely to experience a skin irritation or allergy from a wearable device.

 

  • Whether you have the conditions above or not, if you start to experience redness or skin irritation on your wrist, remove your device. If symptoms persist longer than 2-3 days of not using your device, contact a dermatologist.

 

  • If you sweat for more than two hours while wearing your Fitbit band, be sure to wash your band and your wrist using the directions above to avoid skin irritation.

 

 

*Excludes leather, woven/knit and metal accessory bands.

 

Meet Our Scientific Advisory Board

 
As part of our commitment to help people live healthier, more active lives, we have created a Scientific Advisory Board of leading, certified dermatologists who meet with Fitbit executives to review our testing protocols, ensure our products meet the highest possible standards and help us better communicate with our customers on how to properly wear and care for our
bands.
 
Peter Schalok

 

Dr. Peter Schalock

Adjunct Associate Professor of Surgery (Dermatology) at the Geisel School of Medicine at Dartmouth

 

Dr. Peter Schalock is an Adjunct Associate Professor of Surgery (Dermatology) at the Geisel School of Medicine at Dartmouth and practices clinically at Kuchnir Dermatology & Dermatologic Surgery. He edited the book Primary Care Dermatology and has authored many book chapters and journal publications.

 

Dr. Schalock was chosen for the Dermatology Leadership Program by the American Academy of Dermatology and received the Presidential Citation from the American Contact Dermatitis Society.

 

 

Dr. Patricia Norris
 

Dr. Patricia Norris

Assistant Professor of Dermatology at Oregon Health & Science University

 

Dr. Patricia Norris began treating contact dermatitis as a research assistant for Dr. Frances Storrs at Oregon Health & Science University. 10 years later, Dr. Storrs retired and Dr. Norris took over the OHSU Contact Clinic.

 

Dr. Norris was named a top doctor in Portland in 2008, 2016 and 2017, among other accolades. She loves teaching, collaborating with patients and exercise—setting her alarm for 4:45am for early-morning workouts and tracking heart rate and distance with Fitbit.