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Get started with Fitbit

Looking for extra help setting up your Fitbit? You came to the right place. Follow the steps below and make setup a breeze.

A few tips before you get started

Check compatibility

See if your phone is compatible with the Fitbit app using the link below.

Get your phone ready

Download the latest software update and turn Bluetooth on.

Prepare your Fitbit

Move other Fitbit devices out of range and make sure your battery is at least 50% charged.

Already a Fitbit user?

Remove other products from your Account Settings in the Fitbit app.

Check your phone compatibility.




Now get set up in 4 easy steps

Download and log in to the Fitbit app

Download or update the Fitbit app. If you have an account, log in. Otherwise, create a new account.

Wake your Fitbit up

Press the button on the side of your tracker or watch to turn it on.

Start setup

Go back to the app, tap your profile picture to access your account settings, and tap “Set Up a Device.” From there, follow the step-by-step instructions.

Get going on your goals

Set health and fitness goals in the app and start tracking your activity and sleep for a happier, healthier lifestyle.


Looking for help setting up a different device, or downloading music?


Download Fitbit Connect for Windows 10 or Mac OSX

Use the Fitbit Connect app to download music from your computer to certain smartwatches. For certain legacy devices, use the Fitbit Connect app to set up and sync your device with your computer if you don’t have a compatible iPhone or Android phone. For the best experience, set up your device with the Fitbit app on your compatible Android phone or iPhone.




Need more help?


Check out our complete troubleshooting information on our help site.