Enjoy savings of up to $100 off with our EOFY Sale. Ends 13/7*
See if your phone is compatible with the Fitbit app using the link below.
Download the latest software update and turn Bluetooth on.
Move other Fitbit devices out of range and make sure your battery is at least 50% charged.
Remove other products from your Account Settings in the Fitbit app.
Download Fitbit Connect for Windows 10 or Mac OSX
Use the Fitbit Connect app to download music from your computer to certain smartwatches. For certain legacy devices, use the Fitbit Connect app to set up and sync your device with your computer if you don’t have a compatible iPhone or Android phone. For the best experience, set up your device with the Fitbit app on your compatible Android phone or iPhone.
Check out our complete troubleshooting information on our help site.