Sometimes we can all use a bit of a refresh, and your Fitbit device is no exception. That’s why we occasionally release software updates for your device that provide feature enhancements or bug fixes, to help your device stay up and running whenever you’re up and running.
Here is the scoop on Fitbit’s legacy device policy:
Our devices typically receive software updates for at least two years after the device is last sold on Fitbit.com or the Google Store, but over time it will not run as smoothly as our newer devices. Eventually we must discontinue software updates, support and ability for our devices to pair with the Fitbit app.
Our Customer Support team is always happy to help you with any questions or issues, including our legacy device policies and practices. However, once a device is no longer receiving software updates, our team may no longer be able to provide in-depth support or troubleshooting for your device.
As a reminder:
Your legacy device may still be eligible for a warranty replacement even after it is no longer receiving software updates – please see our Fitbit Limited Warranty for additional information.
To use our devices and receive software updates, you must meet the Fitbit Set Up Requirements. As provided in those requirements, some devices and uses of Fitbit will require a Google account.
Device | Legacy Date | |
---|---|---|
Fitbit Ultra | September 2018 | |
Fitbit Classic | September 2018 | |
Fitbit Charge | March 2020 | |
Fitbit Charge HR | June 2020 | |
Fitbit One | June 2020 | |
Fitbit Flex | June 2020 | |
Fitbit Surge | June 2020 |
Device | EOA Date | |
---|---|---|
Fitbit Flex | August 2017 | |
Fitbit Charge | July 2016 | |
Fitbit Charge HR | September 2016 |
|
Fitbit Aria | October 2018 | |
Fitbit One | September 2017 | |
Fitbit Surge | September 2017 | |
Fitbit Flyer | November 2019 | |
Fitbit Alta | March 2019 | |
Fitbit Blaze | October 2018 | |
Fitbit Flex 2 | March 2019 | |
Fitbit Zip | March 2019 | |
Fitbit Charge 2 | December 2018 | |
Fitbit Ace | March 2019 | |
Fitbit Alta HR | March 2019 | |
Fitbit Versa | December 2019 | |
Fitbit Versa Lite | December 2020 | |
Fitbit Aria 2 | September 2021 | |
Fitbit Charge 3 | December 2020 | |
Fitbit Ionic | September 2020 | |
Fitbit Inspire HR | December 2020 | |
Fitbit Versa 2 SE | December 2020 | |
Fitbit Inspire | December 2020 | |
Fitbit Ace 2 | March 2021 | |
Charge 4 | March 2022 | |
Sense | September 2023 | |
Versa 2 | December 2023 | |
Versa 3 | December 2023 | |
Charge 5 | December 2023 |